IMPLEMENTATION OF EDUCATION QUALITY ASSURANCE (Multi-Site Study at City Education and Culture Office Bitung and Tomohon City)

Abstract

The role of external institutions in education quality assurance is very important in the External Quality Assurance System (SPME). This research is focused on the Implementation of Education Quality Assurance in Bitung City and Tomohon City. This research focuses on planning the quality of education, implementing the quality of education, and monitoring and evaluating the quality of education in the Department of Education and Culture of Bitung City and Tomohon City. The problems of this research are: 1) How is the quality planning of education in Bitung City and Tomohon City?; 2) How is the implementation of fulfilling the quality of education in Bitung City and Tomohon City?, and 3) How is the monitoring and evaluation of the quality of education in Bitung City and Tomohon City?. The results have not been encouraging because commitment and quality culture have not been fully implemented. Besides that, Evaluation of quality in Tomohon City is carried out by referring to the results of joint meetings regarding the indicators being evaluated. Quality evaluation indicators are input, process, impact. Evaluation is carried out to control the process of implementing quality compliance. In general, at the two research locations it was stated that according to the results of the quality evaluation, the improvement in the quality of education was still not optimal. This is evidenced by the achievement of regional quality report cards in 2020.