The Impact of Technological Factors on Small and Medium Enterprise Performance: The Mediating Role of the Activity-Based Costing (ABC) System

Abstract

The Thai government is unable to independently generate economic growth and provide employment opportunities for the entire population. The creation of employment opportunities for citizens by businesses founded by private individuals and companies not only aids the government, but also contributes to the growth and progress of a nation's economy. The majority of the nations around the world have demonstrated that Small and Medium-sized Enterprises (SMEs) have become a pivotal factor in creating employment chances in local communities, as well as contributing to the economic expansion of countries. This research aims to analyse the factors influencing the performance of Small and Medium-sized Enterprises in Thailand. The analysis uncovered that technological factor had a significant, positive effect on the functioning of SMEs. This research makes a significant contribution to the existing body of literature by providing a valuable theoretical framework. This research provides both theoretical and practical contributions to Small and Medium Enterprises, governments, and policy-makers. Going forward, this research will contribute to the existing corpus of literature. The further analysis of the outcomes of the research demonstrated that the hypotheses H1, H2, H3, and H4 were all statistically significant and had positive findings. A survey instrument was utilized to obtain information for the research from a multitude of small to medium-sized businesses in Thailand. The data have been subjected to analysis, and a SPSS AMOS 26 based measurement model has been constructed, used AMOS 26 to test the results of the hypotheses. The research results indicate that the model assessment is in accordance with the features of the information and the inquiry variables. Thai SMEs can benefit through a detailed exploration of the risks, cost control, and the resultant competitive advantages, so as to ameliorate the exposure to such risks and take advantage of the available opportunities.